CQC Inspection rating - Inadequate
16 February 2023
At Central Surgery, our mission is to serve our patients. We recognise them as individuals and strive to deliver the excellent health care they deserve. We provide a service 52 weeks a year and have a team of dedicated and hardworking health care professionals aiming to adapt and improve care as medical science and the NHS develops post-COVID.
Our CQC inspection occurred at the height of winter pressures and the report was very disappointing. Many improvements have already been delivered and we are working to rectify all the issues identified as soon as possible.
Despite a national crisis of low morale in the NHS and particularly in general practice, we are still passionate about serving the people of Rugby. We believe we offer a high standard of patient care and want to reassure all our patients this will continue and improve further going forward.
