Online Prescriptions

Repeat Prescriptions

• NHS App - this is the PREFERRED option across the NHS as it is QUICKER (literally seconds!) and less likely to result in any errors. It also now has increased functionality. 

• Via your preferred pharmacy who can order on your behalf.

• Telephone - this is reserved for patients who do not have access to a computer or smartphone.
• Email - this is reserved for e-pharmacy companies and care homes ONLY.  Patients who use this will have their requests rejected.

Please allow 2 working days for your request to be ordered/approved

Please do not use the Online Access to your GP option as this will be rejected

For help with using the NHS App click here

Note - access to the NHS App must be via Android version 8 and above and Apple iOS version 15 and above

Repeat Dispensing

Where possible, the GP may alter your repeat prescription to a repeat dispensing batch.  Repeat dispensing is a recent extension to the previous repeat prescribing system. Using this system a nurse prescriber or doctor can not only make a drug available for your to re-order, but they can pre-authorise the future prescriptions.

The main difference between repeat dispensing and repeat prescribing is that you do not need to obtain a new prescription for your next supply of drugs, you simply visit your nominated pharmacy and they can issue your medicine to you directly from the pre-authorised prescription.  It can be a real time saver.

A good analogy is the American system of refillable prescriptions - repeat dispensing is essentially the same. When you need more supplies of your drug, you simply go to the pharmacy and get a refill. You do not need to get a new prescription every time.

If you wish to change the nominated pharmacy (the chemist where your prescription is preauthorised), you can do this by simply attending the pharmacy you wish to change to and ask them to update your nomination.  If you are using the NHS App, you can also do that there.